Client Reviews

We take pleasure in delivering a service that helps people obtain an affordable dream and are delighted to receive compliments and praise from our clients.

RFT Solutions has selected some of the letters sent to us by our clients who are now enjoying their new home, house renovation or home extension.

We also have many reviews online achieving a “Word of Mouth” customer service award for 2016.

Michael and his team put in a great effort during trying COVID affected times. They helped us refine our design and navigate a complex and potentially trouble laden process. His team helped us settle on a design, meet approvals, and prepare a contract. Michael showed boundless energy and patience throughout our time together and assisted us every step of the way. He has an in-depth knowledge of the building industry and an honest and straightforward approach to all he works on. He is patient and an excellent communicator. We couldn’t recommend him more highly.
Michael and his team put in a great effort during trying COVID affected times.

Michael and Trevor helped us with the design, permits and tender for our extension. We are now mid-build and have been very happy with the whole process. It feels like it has gone very smoothly and with a lot less stress than I expected. Trevor provided us with a design we liked and worked with the three planning overlays on our property. He was very patient with our many revisions and mind changes along the way. Getting the planning permit took a long time (thanks Darebin Council!) but was all handled by RFT. Having the estimator to make sure we were getting permits for something we could actually afford to build was excellent. Michael has held our hand throughout the whole process and was always ready to answer questions and explain things which was wonderful and very reassuring. The tender process and the builders recommended by RFT were great and we have been very happy so far with Kerry the builder and with the quotes we received. Michael looked through the contract for us before we signed which was also very helpful. Would definitely recommend RFT to others.
Michael and Trevor helped us with the design, permits and tender for our extension.

Thank you RFT Solutions! Great design ideas for our home extension – thank you, Diane, and thank you for listening to our many ideas even though they were not the best but at least you gave us the opportunity to test them. The drafting and 3D images were superb and exactly what we wanted. Michael – your communication and time management was outstanding. Very glad you kept a watchful eye on our budget! We know – the tender service saved us $49,328!!

We are happy to recommend RFT Solutions and would have no hesitation in using them again.

Thank you RFT Solutions!

Working with Michael and the team at RFT Solutions has been a pretty painless experience, which anyone who has ever done a renovation will know is fairly unusual! Having someone to project manage the process from design until construction was great, especially getting us some really competitive quotes for the build. Great communication, very accessible, and knowledgeable. Great experience all round.
The Team at RFT Solutions has been a pretty painless experience

Thank you RFT Solutions. A great design for our home extension and a good list of builders with fair quotes. Thank you for efforts in keeping the design to our budget. Incredibly helpful in obtaining the planning permit from council. Great design for the home extension and Michael you were always quick to reply to any questions or concerns we had and your clear explanations helped us understand the process.
We are happy to recommend RFT Solutions.
Thank you,Steve & family
An Excellent Builder With Whom We Are Working Very Successfully

Michael’s assistance in turning a complex design with some very specific requirements into a tenderable piece of work was invaluable. In a market where builders were either unavailable or quoting well above estimate because of their level of over-commitment, RFT stuck with the process of taking feedback around the market to find builder who might be suitable. The result was an excellent builder with whom we are working very successfully.
An Excellent Builder With Whom We Are Working Very Successfully

Michael is excellent at understanding the client requirements and focusing on their delivery. He made several valuable suggestions when I had issues with my Structural Engineer and one of the Builder. He also made serious attempts to put my project on track when I lost hope during the XMas period. Michael knows affordable and professional Builders who quoted me 20% lower by removing unreasonable margins.

He is always approachable and is very good at his job. I wish I had known him before the start of my project. Thank you Michael.

Made Serious Attempts to put my Project on Track

Michael Caleo and his team assisted me for a period of 12 months during the construction of two houses in Yarraville Melbourne. I had no experience in similar projects and my wish was to build one of the two as owner builder. After the Council approved the respective plans Michael organised and assisted me with the structural plans, the building permit and the tendering process of the projects. Michael is resourceful and works efficiently on strict time frames. He was understanding of my need to be fully informed and involved in every stage of the projects and he made himself available even after hours when I had issues to discuss and clarify. Both houses built to my expectations and budget.
Resourceful and works efficiently on strict time frames

Dear Michael,

A short note to thank you for your help in overseeing our extension to our weatherboard house. The build was on time, on budget and of excellent quality.

We had heard many, many stories of problems, delays, budget blowouts and other concerns from friends and colleagues who had had extensions or additions to their home. This is why we decided on the services of RFT Solutions – a decision we never regretted. The whole process, from design, tendering and builder selection was very smooth and trouble-free. We kept expecting a disaster of some sort to occur throughout the process….. and all went to plan.

I highly recommend RFT Solutions for anyone considering extending, renovating or building. The owner will likely save time and money with the tendering process RFT provides. The most important reason I recommend RFT is for the peace of mind that there is someone ‘looking out for you’ and has selected a reputable builder that will be on time, courteous and provide a quality build.

RFT Solutions – a decision we never regretted

Hi Michael

Neil and I, along with the rest of the family are thoroughly enjoying our new home. We gained the much needed space we craved and are so grateful for all the help and support you gave to us.
We could not fault you. We never would have got the home we have without them. It took time but it was well worth the wait. We would be happy to offer positive referral to future clients.

Happy to offer positive referral to future clients

Dear Michael,

We are happy to provide a reference for RFT Solutions because you offer an excellent service for people like us who have very little experience in the building process. We could never have progressed our renovation had it not been for your assistance with drafting and sourcing builders.

As it turned out we have been able to have our renovation completed as planned on time and within budget. We thank you very much for your assistance and would happily discuss your services with any of your potential clients.

Renovation Completed on Time and Within Budget

Thanks for your assistance with our home extension.

From the initial meeting to the design and then building tender, we found the service exemplary and the process seamless. We were kept up to date regularly with progress and, not having had experience with a house renovation before, we were also constantly informed about what the next steps were to have all the pieces in place for the building approval.

We would be happy to recommend RFT Solutions

Dear Michael,

Totally jealous of trip.
Of course happy to provide referral for RFT Solutions. For a couple of idiots who haven’t the first clue what they are doing and don’t have any contacts it’s been a godsend. Would’ve been even if we thought we knew what we were doing…
Happy to let you give them our nos.

Happy to provide referral for RFT Solutions

Dear Michael,

We highly recommend RFT solutions to anyone considering a renovation and/or extension.
We found the team at RFT solutions worked cohesively to meet our needs in a timely manner. Prior to engaging with RFT we had minimal experience with the building process however with help from Michael we felt more confident and informed with the construction process. Michael and Shannon were able to give us cost estimates during the design process which helped with our budgeting. The cost estimates were accurate and within our budget.
Throughout the process, Michael acted as an advocate when dealing with the builders and other people associated with the construction which prevented any conflict from arising.
The builders that RFT recommended were excellent and we are extremely satisfied with the end result. Overall, it was a positive experience working with RFT solutions as they made the building process easy and stress free.

Positive Experience working with RFT solutions

Hi Michael,

Our new place is fantastic. It has come together really well. Yes I found working with RFT Solutions good. I believe the quotes I received through you were more competitive than I would otherwise have received and the drafting and permit process was also a lot easier. I am happy to speak to any potential clients as a referee.

Quotes received through RFT were more competitive


RFT were a great service provider, particularly as a first home builder, in understanding each of the components necessary, and providing good contractors to deliver, to prepare for a building contract.

RFT a great service provider

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